Warm Health Technology (WHT), Inc is the exclusive licensee of the PositiveLinks (PL) technology, developed at the University of Virginia (UVA). Distributed by WHT, the PL program is available to healthcare organizations throughout the U.S. and worldwide as PL Cares.

How it works

PL Cares is built on an approach we call warm technology, that uses the power and reach of communication technology and keeps the focus firmly on human connection and support. Warm technology enables PL to provide holistic support to a private and protected intentional community tailored to its members. Rather than replacing more intimate forms of communication, PL increases the connection among community members, and between members and their care providers, in a cost-effective way.

PL Development

PL was developed in collaboration with and continues to be informed by its users, health team providers (doctors, case managers, nurses, community health workers, eligibility specialists, pharmacists), and people with a chronic condition. The PL platform meets the needs of its users by engaging them in the development process and using best-practice methods to improve the platform.

Evidence base

Ongoing research, development, and testing of upgrades to the program are conducted on PL at the University of Virginia. The PL platform incorporates components of two evidence-based strategies for improving chronic disease management: self-monitoring and delivery of social support. These strategies are delivered using a tailored, secure mobile app that helps PL members to develop their skills related to these strategies in the settings and at the times most convenient for them.