Programs

Two programs.

One proven platform.

Each program is a full clinic-centered engagement system — deeply tailored to its population’s clinical, behavioral, and social needs. Not a generic patient portal adapted for a condition.

A counselor and participant sharing a supportive conversation

Our Programs

Built for specific conditions,

not adapted from general tools.

Built for specific conditions,

not adapted from general tools.

Both programs are powered by the WHT Platform — sharing the same HIPAA-compliant architecture, clinical evidence methodology, and care team portal infrastructure. The difference is in the clinical, behavioral, and social tailoring for each population.

Both programs are powered by the WHT Platform — sharing the same HIPAA-compliant architecture, clinical evidence methodology, and care team portal infrastructure. The difference is in the clinical, behavioral, and social tailoring for each population.

HIV · Established 2014

PL Cares®

A secure, clinic-centered engagement platform for people living with HIV. HIPAA-compliant messaging, medication adherence tracking, patient dashboards, and lab record linkage — in four languages, used as standard care at UVA since 2017.

87%

Viral suppression at 12 mo.

93.6%

AID Upstate cohort suppression

Substance Use Disorder · Launched 2026

PL HOPE

The same evidence-based engagement architecture adapted for substance use disorder recovery. Daily check-ins, peer community, goal tracking, crisis access, and care team connection — tailored to the SUD care journey.

Clinical evidence base

2026

Now available

Feature comparison

What each program includes

FEATURE

PL CARES (HIV)

PL HOPE (SUD)

HIPAA-secure messaging

HIPAA-secure messaging

✓ Yes

PL Cares · ✓ Yes

✓ Yes

PL HOPE · ✓ Yes

Daily patient check-ins

Daily patient check-ins

✓ Yes

PL Cares · ✓ Yes

✓ Yes

PL HOPE · ✓ Yes

Care team triage dashboard

Care team triage dashboard

✓ Yes

PL Cares · ✓ Yes

✓ Yes

PL HOPE · ✓ Yes

Appointment reminders

Appointment reminders

✓ Yes

PL Cares · ✓ Yes

✓ Yes

PL HOPE · ✓ Yes

Outcomes & cohort reporting

Outcomes & cohort reporting

✓ Yes

PL Cares · ✓ Yes

✓ Yes

PL HOPE · ✓ Yes

Incentives & rewards tracking

Incentives & rewards tracking

✓ Yes

PL Cares · ✓ Yes

✓ Yes

PL HOPE · ✓ Yes

Multilingual (EN, ES, HT, UK)

Multilingual (EN, ES, HT, UK)

✓ Yes

PL Cares · ✓ Yes

In development

PL HOPE · In development

Lab record linkage

Lab record linkage

✓ Yes

PL Cares · ✓ Yes

Not applicable

PL HOPE · Not applicable

Anonymous peer community

Anonymous peer community

✓ Yes

PL Cares · Not included

✓ Yes

PL HOPE · ✓ Yes

Trigger & goal tracking

Trigger & goal tracking

Not included

PL Cares · Not included

✓ Yes

PL HOPE · ✓ Yes

Crisis access (Get HOPE)

Crisis access (Get HOPE)

Not included

PL Cares · Not included

✓ Yes

PL HOPE · ✓ Yes

Meeting finder (AA/NA)

Meeting finder (AA/NA)

Not included

PL Cares · Not included

✓ Yes

PL HOPE · ✓ Yes

Peer-reviewed clinical evidence

Peer-reviewed clinical evidence

✓ 10+ studies

PL Cares · ✓ 10+ studies

✓ Yes

PL HOPE · ✓ Yes

What's Next

The platform is built to grow.

PL Cares and PL HOPE are the first two condition-specific programs on the WHT platform. We are actively exploring adaptations for additional chronic conditions. If you’re interested in a research partnership or want to be notified about future programs, get in touch.

Express Interest →

WORK WITH US

Not sure which program fits?

Book a call and we’ll walk you through both programs, your organization’s fit, and what implementation would look like — no pressure, no obligation.

WORK WITH US

Not sure which program fits?

Book a call and we’ll walk you through both programs, your organization’s fit, and what implementation would look like — no pressure, no obligation.

WORK WITH US

Not sure which program fits?

Book a call and we’ll walk you through both programs, your organization’s fit, and what implementation would look like — no pressure, no obligation.